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Los Alamos National Bank takes care to protect the privacy and security of your
information, accounts, and transactions. However, security is stronger when all
parties are careful and the best line of defense begins with you. LANB suggests
all customers take the following steps to protect yourself against identity theft
and account fraud:
Preventing Identity Theft
Protect your Social Security Number. Limit its use as identification; and never
preprint your driver's license or Social Security Number on your checks.
Shred unnecessary financial documents, including old bank statements, invoices,
and unwanted pre-approved credit offers.
If regular bills or statements stop reaching you, take action. Call the company's
customer service number. Someone may have filed a false change-of-address notice
to divert your mail.
Don't ignore suspicious charges. If doubtful or unauthorized charges appear on
your bills or statements, call immediately to resolve the discrepancy.
Preventing Account Fraud
Protect personal and financial information. Never give account numbers, social
security numbers, or other sensitive information to strangers.
Question suspicious phone inquiries. Don't give out financial information on the
phone unless you initiated the call and know the other party. Notify us
immediately if you've received suspicious calls claiming to come from LANB. Be
especially wary of those requesting account information to "award a prize" or
"verify a statement".
Take care in sharing financial information. Do not give out information unless
you know the other party.
Protect your ATM and online banking information. Avoid using easily guessed
passwords or PINs. Do not share such information with anyone or write them down.
Report lost or stolen checks immediately.
Periodically check your credit rating. Contact the major credit bureaus to
ensure the accuracy and identify potential fraudulent activity. They can be
contacted at the numbers below.
- Trans Union: 1-800-680-7289
- Equifax: 1-800-525-6285
- Experian: 1-888-397-3742
Read the American Bankers Association "Don't Get Phished"
brochure.*
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